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Patient Feedback Survey

The survey is anonymous. Please do not enter personal data (name, personal identification code, phone number, etc.). We use your responses to improve our services. Responses are stored in aggregate; free‑text comments are not published individually.

Is your family doctor's office easily accessible for you?

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When scheduling your appointment, were you asked to describe your health problem?

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How satisfied are you with the availability and quality of phone consultations?

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How satisfied are you with the availability and quality of electronic consultations (e‑channels, secure consultation environment)

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During your visits, have you received enough understandable information about your health, tests, and treatment?

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Were you informed of the price of a paid service before using it?

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How satisfied are you with the practice’s facilities (waiting area, consultation rooms, privacy)?

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During visits, have you received health‑promoting information (lifestyle, prevention, vaccination, etc.)?

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Have you been treated with respect and courtesy at the family practice?

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If a third person (e.g., a student) was present at your visit, were you asked for your consent before the appointment?

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What would you like us to change or improve in our work? *

Thank you very much for taking the time to respond!